Now in early access
Every message leaves a mark.
A shared inbox for your team. SMS and voice are live in early access; email and social DMs are rolling out.
SMS and voice today. Email and social DMs in early access.
- ACAva Chen9:41aCan you move Thursday's appointment?SMS
- MWMarcus Webb9:12aThanks — the visit went wellWhatsApp
- PNPriya Nair8:58aDo you take new patients?Instagram
- TOTom Okafor8:31aVoicemail (0:42)Voice
- LRLena RuizYesterdayRe: invoice #1042Email
Ava Chen
SMS · +1 (512) 555-0184
Details
Contact
Ava Chen
Customer since 2024
Assigned to
YOYou
Channels
History
14 conversations · 1 upcoming appointment
Product preview — interface shown is illustrative.
Features
The inbox your team actually shares
Shared-inbox guardrails a real team needs. Early access — not a finished omnichannel suite.
One contact, one thread
SMS and voice land in one conversation per contact. Email and social DMs join that same thread as those channels open in early access — so the team sees one story, not a pile of apps.
Assignment + collision detection
Assign conversations to the right teammate and see who's viewing a thread. Clear ownership, fewer double replies.
Routing & automation
Route by channel, keyword, or business hours. Auto-assign new conversations and set SLAs from Settings → Automation — available in early access.
SMS compliance
Roadmap10DLC registration, consent capture, STOP/HELP handling, and an audit trail are in the product. We're still hardening this for production SMS — not a compliance guarantee.
AI layer
RoadmapSuggested replies and conversation summaries are on the roadmap. We won't sell them as live until they are.
More on the way
We ship fast and build in the open. Join early access to shape what comes next.
How it works
From a number to a shared inbox
01
Connect a business number
Start with SMS and voice on a Glyph number. Email and social accounts connect as those channels open in early access.
02
Messages land in one inbox
Inbound messages join a shared thread per contact. History and consent stay on it.
03
Your team works one inbox
Assign, reply, and hand off — with teammates seeing the same conversation.
Pricing
Simple pricing, per seat
Start free. Pay only for the teammates who call and text — everyone else is free.
Light
$0
Free forever. For teammates who work the shared inbox.
- Shared inbox
- Assignment, notes & tags
- Collision detection
- Conversation history
- No personal calling or texting
Full seat
$30/seat/mo
For everyone who calls and texts from Glyph.
- Everything in Light
- 1,000 talk min + 1,000 texts/mo, pooled per seat
- First phone number + 10DLC campaign included
- Voice and SMS. Email, social, and webchat in early access
- Automation rules & reporting
- Call recording included
Enterprise
Custom
For organizations that need a conversation about scale.
- Everything in Full seat
- Audit trail
- Dedicated onboarding
- Custom data retention
- Security review
Add-ons: extra numbers $3/mo · social accounts $8/mo · mailboxes $6/mo. Overage past your pooled allowance: 3¢/text, 2¢/min.
Every message leaves a mark.
Join early access and work SMS and voice from one shared inbox.
Start free